POLICIES

BOOKING POLICIES

Each appointment is reserved exclusively for you. These policies allow us to provide every client with the time, care, and attention their service requires.

Please review the following policies before scheduling your appointment.

CANCELLATIONS
& RESCHEDULING

Please contact me as soon as possible if you need to change your appointment.

• Less than 48 hours’ notice, before the appointment date: 50% of the scheduled service fee.
• Cancellation or rescheduling on the appointment date: 100% of the scheduled service fee.
• No-show: 100% of the scheduled service fee.

Fees are calculated using the full scheduled service price before discounts. All appointment dates and times are based on New York local time.

NO SHOWS

Failure to arrive for an appointment without prior notice will result in a charge of 100% of the scheduled service fee.

Any outstanding balance must be paid in full before another appointment can be scheduled. Acceptance of future appointments after a second no-show will be at the discretion of the salon.

The policies shared with you when your booking is confirmed will apply to that appointment.

LATE ARRIVALS

Please arrive on time for your appointment. If you expect to be late, please contact us as soon as possible.

Arriving 15 minutes or more after the scheduled appointment time may result in cancellation of your appointment. If the appointment is canceled because of late arrival, 100% of the scheduled service fee will be charged.

If the service can still be performed, the appointment may be shortened or modified to avoid delaying the next client. The scheduled service fee will not be reduced.

PAYMENT

By booking an appointment, you acknowledge and agree to these policies and authorize any applicable cancellation, rescheduling, late-arrival, or no-show fee to be charged to the payment method on file.

A new appointment may require a new deposit or payment of any outstanding balance before booking.

We reserve the right to update these policies when necessary. The policies shared with you when your booking is confirmed will apply to that appointment.